Privacy Policy
Last Updated: 09/16/2026
At Fallin Off Da Bone BarBQ, accessible from:
https://fallinoffdabonebarbq.com/
one of our main priorities is the privacy of our visitors and customers.
This Privacy Policy explains the types of information that may be collected and recorded by Fallin Off Da Bone BarBQ and how we use, protect, and disclose that information.
If you have questions or require additional information about this Privacy Policy, please contact us at:
1. Information We Collect
1.1 Personal Information
While using our website, contacting us, placing an inquiry, submitting an order request, joining a mailing list, or otherwise interacting with Fallin Off Da Bone BarBQ, we may ask you to provide personally identifiable information.
This information may include:
Name.
Email address.
Phone number.
Billing or delivery address where applicable.
Order information.
Pickup information.
Payment information.
Communication preferences.
Information you voluntarily provide through forms, messages, or customer service communications.
1.2 Mobile Phone Information
When you provide your mobile phone number, we may collect:
Your mobile phone number.
SMS consent status.
Date and time of consent.
Type of consent provided.
Messaging history.
Opt-in and opt-out records.
Customer service communications associated with your number.
1.3 Log Data
Like many website operators, we may collect information that your browser sends whenever you visit our website.
This information may include:
Internet Protocol address.
Browser type.
Browser version.
Pages visited.
Time and date of visits.
Time spent on pages.
Device information.
Referring website or source.
Other diagnostic or analytics information.
1.4 Cookies and Similar Technologies
Fallin Off Da Bone BarBQ may use cookies and similar technologies to enhance your experience, understand website activity, remember preferences, and support analytics and marketing functions.
You may configure your browser to refuse some or all cookies or alert you when cookies are being used.
Certain website features may not function properly if cookies are disabled.
2. How We Use Information
We may use the information we collect to:
Provide, operate, and maintain our website.
Process and manage orders or customer requests.
Confirm pickups or reservations.
Communicate order or service updates.
Improve and personalize the website.
Understand and analyze website usage.
Develop products, services, features, and functionality.
Provide customer service.
Communicate important account, order, or transaction information.
Send marketing and promotional communications when you have provided the applicable consent.
Process transactions.
Send email communications.
Send SMS/text messages where applicable consent has been provided.
Detect and prevent fraud.
Maintain business records.
Comply with applicable legal obligations.
3. SMS and Text Messaging
Fallin Off Da Bone BarBQ may communicate with customers and prospective customers through SMS/text messaging when users voluntarily provide their mobile phone number and provide the applicable consent.
Transactional SMS Messages
By selecting the transactional messaging consent checkbox on our forms, you consent to receive transactional messages from Fallin Off Da Bone BarBQ at the phone number you provide.
Transactional messages may include:
Order confirmations.
Pickup confirmations.
Order status updates.
Preorder or reservation reminders.
Payment or transaction updates.
Customer service communications.
Other communications relating to an existing or requested order or service.
Message frequency may vary.
Message and data rates may apply.
Reply HELP for help or STOP to opt out.
Marketing and Promotional SMS Messages
By selecting the marketing and promotional messaging consent checkbox on our forms, you consent to receive marketing and promotional messages from Fallin Off Da Bone BarBQ at the phone number you provide.
Marketing messages may include:
Promotions.
Special offers.
Menu announcements.
Weekend or Sunday BBQ availability.
Seasonal promotions.
Event information.
New product announcements.
Customer reminders.
Other promotional communications.
Message frequency may vary.
Message and data rates may apply.
Reply HELP for help or STOP to opt out.
SMS Opt-In
SMS consent is collected through clear, affirmative opt-in mechanisms such as checkboxes on website forms.
Transactional and marketing consent may be presented separately so users can choose which types of messages they wish to receive.
Consent to receive marketing text messages is not a condition of purchase.
SMS Opt-Out
You may opt out of SMS messages at any time by replying:
STOP
to any text message you receive from us.
You may request assistance by replying:
HELP
After an opt-out request, you may receive a confirmation message acknowledging that your request has been processed.
4. Mobile Information and Consent Data
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with subcontractors or service providers that assist with services such as:
Customer service.
CRM functionality.
Telecommunications.
SMS delivery.
Payment processing.
Website hosting.
Operational support.
Such information is shared only as reasonably necessary to provide those services.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Fallin Off Da Bone BarBQ does not sell mobile phone numbers or SMS consent information for monetary compensation.
5. Third-Party Services
We may use third-party companies and service providers to facilitate our website, process payments, provide communications services, host website infrastructure, perform analytics, or assist us in operating our business.
These providers may have access to Personal Information only to perform services on our behalf and are expected to handle that information in accordance with applicable contractual and legal requirements.
6. Payment Information
If you purchase goods or services through our website or another authorized payment system, payment information may be processed by third-party payment processors.
Fallin Off Da Bone BarBQ may not directly store complete payment card information.
Payment processors maintain their own privacy and security practices.
7. Advertising and Marketing
Where permitted by law and consistent with your communication preferences, we may use information to provide marketing and promotional communications.
Marketing communications may include:
Email promotions.
SMS promotions where consent has been provided.
Special offers.
Menu updates.
Event information.
Seasonal promotions.
Other information relating to Fallin Off Da Bone BarBQ.
You may unsubscribe or opt out using the mechanisms provided in the relevant communication.
8. Data Security
We strive to use commercially reasonable administrative, technical, and organizational measures to protect Personal Information.
However, no method of transmission over the internet, wireless network, or electronic storage method can be guaranteed to be 100% secure.
9. Data Retention
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy legal or regulatory requirements, resolve disputes, enforce agreements, maintain transaction records, and support legitimate business operations.
Retention periods may vary depending on the type of information and its intended purpose.
10. Third-Party Links
Our website may contain links to websites or services operated by third parties.
If you follow a third-party link, you will be directed to that third party's website or service.
Fallin Off Da Bone BarBQ does not control and is not responsible for the content, privacy policies, security, or practices of third-party websites or services.
We encourage users to review the privacy policies of websites they visit.
11. Children's Privacy and Age Restrictions
Our website and SMS messaging program are not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children under 18.
If you are a parent or guardian and believe that a child under 18 has provided us with Personal Information, please contact us so we can review and take appropriate action.
The Fallin Off Da Bone BarBQ SMS program is available only to individuals who are at least 18 years old.
12. Your Choices
Depending on applicable law, you may have the ability to:
Request access to Personal Information we maintain about you.
Request correction of inaccurate Personal Information.
Request deletion of certain Personal Information.
Opt out of certain marketing communications.
Withdraw certain communication consent.
Opt out of SMS messaging by replying STOP.
Unsubscribe from email marketing using the unsubscribe link provided.
Certain information may need to be retained where required by law or for legitimate business purposes.
13. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered SMS messages.
SMS delivery may depend on your wireless carrier, network availability, device settings, and other circumstances outside Fallin Off Da Bone BarBQ's control.
Fallin Off Da Bone BarBQ does not guarantee continuous or error-free SMS delivery.
14. Message and Data Rates
Message and data rates may apply to SMS communications.
Charges are determined by your mobile carrier and your individual wireless service plan.
Fallin Off Da Bone BarBQ is not responsible for charges imposed by your wireless carrier.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date.
You are encouraged to review this Privacy Policy periodically.
Changes become effective when posted unless otherwise stated.
16. Contact Us
If you have questions about this Privacy Policy, your Personal Information, or our SMS messaging practices, please contact:
Fallin Off Da Bone BarBQ
Email: [email protected]
Website: https://fallinoffdabonebarbq.com/
Privacy Policy:
https://fallinoffdabonebarbq.com/privacy-policy
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